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Why AI in Sales Communication Can Dehumanise Your Outreach
We’ve all seen it: sales emails that sound like they were written by a bot. Today, AI can churn out messages in seconds; but the winners are those who slow down just enough to sound human. AI can save time. But it can also strip the soul out of your sales conversations. You may think: “If AI writes my emails, I’ll free up hours.” True-but if those messages feel cold, robotic, and tone‑deaf, you’ll lose more than you gain. The question isn’t can  you use AI. It’s how  you use 

Chitra Singh 
Oct 163 min read


The ChatGPT Prompt Formula Every Seller Needs
Many sellers say, “I tried ChatGPT for my emails, but it didn’t sound right.” The truth? The problem isn’t AI. It’s your prompts. If you feed it vague, half-baked instructions, you’ll get generic fluff in return. To make AI output truly useful, you must guide it like you would a new SDR (Sales Development Rep) on your team. That’s where the RCTO framework  comes in. It gives ChatGPT structure: Role, Context, Task, Output. Use it and you’ll stop getting bland content and start

Chitra Singh 
Oct 25 min read


Can You Leverage LinkedIn for a Multi-Million Dollar Sales Pipeline?
Building a personal brand and driving sales on LinkedIn isn't just for small-time coaches or those struggling for business. In fact, it can 

Chitra Singh 
Jun 29, 20249 min read


Follow Up Techniques to Help You Boost Conversion Rates by Over 200%
During my 30+ year career in Sales, I learned and mastered follow up techniques that ensured I always exceeded my targets. Here they are! 

Chitra Singh 
Jun 29, 20248 min read


Capturing Hearts - and Market Share!
A case study of three iconic Indian brands who have managed to dominate the Indian market by creating a strong connection with the consumer.

Chitra Singh 
Jun 29, 20245 min read


Redefining Sales: Why Traditional Tactics No Longer Cut It
Are you still banking on old-school sales techniques in a world where clients crave authenticity and real connections? The landscape of...

Chitra Singh 
Jun 29, 20245 min read


Does Compassionate Selling even exist?
What is compassionate selling? Learn everything from definition to strategy and books with examples! 

Chitra Singh 
Mar 10, 20235 min read


Empathy Based Marketing
Everything you wanted to learn about empathy-based marketing. Right from definition to strategy and books with examples.

Suparna Ganguly
Mar 6, 20234 min read


She Sells: Is Closing the Sale the Happy Ending?
In Sales, no amount of hard work will pay off unless you understand the entire sales process from end to end, including MIS and reporting. 

Chitra Singh 
Feb 18, 20223 min read


She Sells and the Tiny She Goes on Her First Sales Call!
What do you do when you have an extremely critical meeting with a top Government official - and your nanny takes the day off? Read on to fin

Chitra Singh 
Jan 21, 20224 min read


She Sells - and the Tiny She Arrives!
Marriage and Motherhood need not put brakes in your career. This is the story of how I continued to work until the day before my daughter wa

Chitra Singh 
Jan 6, 20225 min read


How I sold salary accounts in the late 2000’s
Have you ever thought "I could sell so much more if only my company had more resources, or my product was more competitive"? Here's a story 

Chitra Singh 
Dec 26, 20213 min read


The Story of the Smart, Young Product Executive Who Learned Selling the Hard Way
Sales is not only a “salespersons” job. It is everybody’s job to sell. Right from the CEO to the Product team.

Chitra Singh 
Dec 15, 20213 min read


The 5 Sales Lessons Music has Taught Me
Life teaches us surprising lessons in the most unexpected ways. I started to learn vocal music last year and realised that there are many...

Chitra Singh 
Dec 4, 20212 min read


How to transform the Sales Process
What is the Sales Process? A Sales Process is a set of structured , repeated activities that a Sales person does in order to take a...

Chitra Singh 
Jun 20, 20215 min read


Losing sleep over not reaching your targets?
Research has proved that only 60% of salespeople are achieving their targets in technical selling. 

Chitra Singh 
Jun 7, 20211 min read
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